|
Public Sector Case Studies:
Building a Capacity to Innovate
Singapore's Prime Minister's Office (PMO) launched a program to enhance the potential of the public service to innovate. This added to the success of it many quality initiatives to enhance its goal of organizational excellence.
Many departments already have sophisticated idea suggestion programs that generate thousands of ideas. For example, the Ministry of Defense PRIDE (PRoductivity and Innovation in Daily Effort) generates about 300,000 ideas each year.
A key to the solutions was to focus on five key skills which were developed into training programs delivered by the Civil Service College. These skills were:
- Generating Ideas
- Developing Ideas
- Judging Ideas
- Marketing Ideas
- Converting Ideas into Action
Departments were also encouraged to create a new position within the organization to manage the drive toward greater innovation. As such, the "innovation managers" created many initiatives to foster new opportunities to encourage new ideas.
To help this process, Ed Bernacki worked with the Singapore PMO to edit a manual called Changing the Way We Think. This publication was distributed across the entire public sector. This guide focused the key questions of:
- What is innovation?
- What is an innovative public service?
- What does it take?
- How do you get there?
- Can you remember?
<< back
|
innovation